Warranty Terms – Geeout.com
Thank you for choosing Geeout.com. We provide a 1-year warranty for all items. We have confidence in the quality of our items and aim to offer you an exceptional shopping experience.
Below are the terms of our warranty:
Warranty Period: Geeout.com comes with a 1-year warranty, starting from the date of your purchase.
Warranty Coverage: During the warranty period, if your item experiences manufacturing defects or craftsmanship issues, we will cover the cost of repair or replacement to ensure that your product performs as intended.
Warranty Exclusions: The warranty does not cover the following:
1. Damage Caused by User: This includes but is not limited to accidental drops, misuse, improper use, or failure to follow the product manual’s instructions.
2. Self-Modification or Repairs: If you make unauthorized modifications, repairs, or maintenance on the item, it will void the warranty.
3. Normal Wear and Tear: Normal wear and tear and cosmetic damages such as scratches to the item’s outer shell are not covered under the warranty.
Submitting a Warranty Claim: If you need to make a warranty claim, please follow these steps:
1. Contact Us: Reach out to our customer service team via email support@geeout.com, providing details of your purchase and a detailed description of the warranty issue.
2. Assessment and Authorization: Our team will evaluate your warranty request and, once confirmed within the warranty scope, provide authorization.
3. Repair or Replacement: Once authorization is confirmed, we will provide repair or replacement services to ensure your item returns to its normal operating condition.
Important Notes:
– Please retain your purchase receipt for warranty claim verification.
– Any unauthorized repairs or modifications will void the warranty.
– Repairs or replacements during the warranty period do not extend the warranty duration.
We are committed to delivering outstanding warranty service to ensure your item remains in optimal condition. If you have any questions or need assistance, please don’t hesitate to contact our customer service team.